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SHIPPING & RETURNS

SHIPPING
Shippers for our standard delivery are selected depending on the weight of the package and the distance it has to travel from our fulfillment center. For most in-stock items delivered via Standard Delivery within the contiguous United States you should expect to receive your order within 7-10 business days of placing your order. Orders shipped outside the contiguous United States may take up to 60 days to be received via Standard Delivery. Some items are shipped directly from the manufacturer (these items are noted on the product page) and may take up to 6-8 weeks for delivery.

Orders shipped outside the contiguous United States may take up to 60 days to be received via Standard Delivery. Some items are shipped directly from the manufacturer (these items are noted on the product page) and may take up to 6-8 weeks for delivery. Please allow additional time for monogrammed items. Include your daytime phone number and a street address when ordering. If we need to ship your order in parts, delivery will be charged on a pro-rated basis.

Please contact Customer Service at 732-636-2100 for delivery charges to Alaska, Hawaii, Puerto Rico, and U.S. Territories. Items with heavyweight charges are not available outside the 48 contiguous states.

RETURNS
If, for any reason, you’re not satisfied with a purchase, we will gladly offer you an exchange, refund or merchandise credit within 90 days of receipt (excluding delivery and service charges). After 90 days, no return will be accepted.

Please send to the address specified on your packing slip. If you do not have a packing slip, please return to:

Clayton Associates
ATTN RETURNS
1650 Oak Street
Lakewood, NJ 08701

Note: Depending on the method you use to return your package, please allow up to 14 calendar days from the day you returned your package for your return to be processed and your account credited.